Contact Support
Get in touch with the Make Tiny Desk AI team for generation assistance, billing questions, or general inquiries.
Last updated: 2026-10-28
Contact Support
We are here to assist you with any questions regarding Make Tiny Desk AI, your portrait uploads, video generations, billing, or technical inquiries.
Official Support Channel
- Customer Support Email: support@maketinydeskai.com
- Response Time: We usually respond within 12–24 business hours.
Common Questions & Immediate Solutions
- Failed Video Generations: If your AI video generation encounters an error or fails to finish, our system automatically restores your credits to your account balance immediately. Check your Account Settings to view your balance and task history.
- Billing & Refunds: If you have questions about a payment or need assistance under our policy, please review our Refund Policy and include your registered account email and order/transaction ID in your email.
- Takedown & Likeness Requests: If you believe a video created or hosted on our platform uses your likeness or copyrighted material without permission, contact us immediately at support@maketinydeskai.com with the video URL and proof of identity for prompt removal.